Customer Service

Emergency Service

Help us, help you.

One of the most vital aspects of public utilities is an open line of communication. It is imperative to keep your contact information updated with our office. During times of emergencies, we may need to contact you regarding boil advisories. We also think it’s important to notify our customers when we have a scheduled maintenance and repairs in their community.

Our dedicated office staff is available to assist you Monday through Friday during normal business hours with your billing and general inquiries. We are here to help you!

Office Hours: Monday through Friday 8 AM to 4:30 PM
Location: 4629 Yeager Road, Hillsboro, MO 63050
Office Phone: 636-797-9900
Fax: 636-797-8436
General e-mail: jcpsd1@jeffcopsd.org

Holiday Reminder

The District office will be closed in observance of the following 2024 holidays:

  • New Year’s Day – January 1 (observed January 2)
  • Martin Luther King Day – January 15
  • President’s Day – February 19
  • Memorial Day – May 27
  • Juneteenth – June 19
  • Independence Day – July 4
  • Labor Day – September 2
  • Columbus Day – October 14
  • Veteran’s Day – November 11
  • Thanksgiving – November 28
  • Thanksgiving Day After – November 29
  • Christmas Eve – December 24 (observed Friday December 22)
  • Christmas Day – December 25