Help us, help you.

One of the most vital aspects of public utilities is an open line of communication with the customer. 

Our office staff is available to assist you Monday through Friday during normal business hours along with 24/7 access to emergency services. 

Please feel free to contact us with ANY questions or concerns you have.  We are here to help you!



The District office will be closed in observance of the following 2021 holidays:

  • New Year’s Day                                January  1

  • Martin Luther King Day                  January 20

  • President’s Day                                February 15

  • Memorial Day                                  May 31

  • Independence Day                          July 5

  • Labor Day                                         September 6

  • Veteran’s Day                                   November 11

  • Thanksgiving                                    November 25

  • Thanksgiving Day After                  November 26

  • Christmas Eve                                  December 24

  • Christmas Day                                 Weekend

Customer Service

Billing and General Inquiries
Office Hours:   Monday through Friday 8 AM to 4:30 PM
Location:   4629 Yeager Road, Hillsboro, MO 63050
Office phone:   636-797-9900            
Fax:   636-797-8436
General e-mail:


Emergency Service
JCPSD provides 24 x 7 emergency service.
24 Hour Service: 636-797-9900 option #6

Learn more about Emergency Service>


Frequently Asked Questions
Answers to Frequently Asked Questions (FAQs) regarding billing, service, and general topics.

View our most Frequently Asked Questions>


Missouri One Call System
Call Missouri One Call before you dig, 1-800-DIG-RITE.

They will contact underground utilities in your area. The utilities will mark where their underground lines are located on your lot, and you can dig safely and avoid harm to you or your property.

Learn more about Missouri One Call System>

Your Utility Providers
Contact information for electric, water, and sewage utility providers in Jefferson County, as well as the Jefferson County Health Department.

Learn more about Jefferson County utility providers>